Urgently Required CUSTOMER SERVICE REPRESENTATIVE for a Well reputed US based multinational company in Gurgaon.
Company Profile: Dealing in electrical equipment field
Designation: Customer Service Representative
Qualification: Graduation                                                     
Experience: Min 3 Years
Location: Gurgaon
Interview Procedure: 1st Round Aptitude test, 2nd round Technical, 3rd round HR round and 4th direct from US delegation (Confident personalities need to apply)
Skills Required:
Looking after our customers by resolving all queries/issues
Answering Calls – 20%
Dealing with email queries – 20%
Dealing with shipping queries – 10%
Resolving customers queries - 20%
Resolving credit/return queries – 10%
Training of team members – 10%
Projects like creating a training manual for CS team – 10%
Apply online at https://www.studentjobsindia.com/new-jobs.php?new=Customer%20service%20executtive


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Published 16/02/2015
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